Health care providers face challenging economic times, labor shortages, and requirements that place organizations under enormous pressure to cut costs and comply with new federal regulations. There is also a demand for continual improvement in the delivery of health care.
Our mission is to help health care organizations meet all these demands by supporting the implementation of quality management systems to develop and improve business. We are committed to providing high quality, customized, and affordable training and consulting services to help your organization achieve excellence.
We offer support to organizations seeking to implement a standardized quality management system by providing project consultation and, in some cases, direct project management. Our expertise in both IT services and the health care environment gives us a unique advantage in understanding clients’ needs and concerns as they work to implement a quality management system into daily operations.
Our project management team can help you:
- Increase the satisfaction of customers
- Improve efficiency and reduce cost
- Improve the overall quality of operations
- Become ISO registered
We can help accomplish these goals by providing background research, brainstorming ideas, and supporting project selection. We can help identify resources, outline work structures, build schedules, incorporate audit phases, and review project progress. If needed, we can also create a single source of accountability.
PBSI believes that a well-designed and carefully managed quality system provides confidence that the results of processes meet and exceed customer expectations and requirements. Our corporate record reflects our commitment:
- PBSI’s FISS Maintainer has achieved SEI CMMI-DEV Level 3 (Capability Maturity Model) certification.
- PBSI’s Medicare Part A and B Operations’ Quality Management System is currently ISO 9001:2008 registered. In 2009, PBSI was upgraded to the newest revision of the standard.
Our Certified Quality Auditors (CQA), certified by the American Society for Quality (ASQ), are capable of analyzing all elements of a quality system and judging its degree of adherence to the criteria of management, quality evaluation, and control systems. Our experts have instructed ASQ CQA classes to enable employees to prepare for CQA certification exams. We are committed to providing high quality, customized, and affordable training and consulting services to help your organization achieve excellence.
Contact us for more information on how we can customize an approach to Quality Management Standards Consulting to support your specific needs.