Paperless Operational Workflow Electronic Routing (POWER)

PBSI believes that technology, second only to people, is our greatest tool. As experts in transaction processing we are enhancing our proven and successful processes by deploying an innovative electronic workflow tool known as the Paperless Operational Workflow Electronic Routing (POWER) system.

POWER is a rules-based electronic workflow, document repository, and database that blend operations processing into a seamless virtual workload interface. Moreover, POWER provides the ability for enhanced program management. POWER is a product of PBSI ingenuity and technical prowess that is developed for our current contracts.

POWER has five main attributes that streamline repetitive tasks into an automated tool that adds speed, consistency, and accuracy to daily task processing:

• Electronic Workflow—Browser interface, automated routing based on barcodes, rules-based workflow; users move records through the workflow; user-defined work queues; server application; all queue movement and field content changes are audited
• Image Management—Scan paper documents into the database providing instant access by any authorized reader any place in the POWER system. This is the core of our virtual office.
• Document Repository—Document sources include (but are not limited to): existing document repository (FileNet), user upload into system, email into system using scanner, or internal mail. Additional notes and supporting information (such as faxes, email, screen captures, and other items) can also be attached to the record.
• Database—Business rules define the fields; uses any SQL compliant database; values follow workflow records; fields can be dynamically added without database or coding changes
• External Connectivity—Secure connection to mainframe or web applications; does not replicate or negate mainframe business rules or edits; simultaneously display multiple mainframe screens

PBSI developed POWER to reduce error rates, increase throughput, support the integration of Part A and Part B processing functions, and reduce the overall processing cost for Medicare workloads. POWER interacts with the Fiscal Intermediary Shared System (FISS) and the Multi-Carrier System (MCS) to streamlines data access, entry, extraction, and storage, and automates routine transaction processing tasks.